Browse Books: Business & Economics / Customer Relations

The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets By Micah Solomon, Herve Humler (Foreword by) Cover Image
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets (Paperback)
By Micah Solomon, Herve Humler (Foreword by)
$17.95
Available to Order from Supplier: Arrives at Store in a Week(ish)
The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World By Fred Reichheld, Rob Markey (With) Cover Image
The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World (Hardcover)
By Fred Reichheld, Rob Markey (With)
$35.00
Available to Order from Supplier: Arrives at Store in a Week(ish)
You Can't Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training's 7-Step System for Successful Selling By David Sandler, David Mattson Cover Image
You Can't Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training's 7-Step System for Successful Selling (Hardcover)
By David Sandler, David Mattson
$32.00
Available to Order from Supplier: Arrives at Store in a Week(ish)
Creating Superfans: How To Turn Your Customers Into Lifelong Advocates By Brittany Hodak Cover Image
Creating Superfans: How To Turn Your Customers Into Lifelong Advocates (Hardcover)
By Brittany Hodak
$27.00
Available to Order from Supplier: Arrives at Store in a Week(ish)
Customer Centricity: Focus on the Right Customers for Strategic Advantage By Peter Fader Cover Image
Customer Centricity: Focus on the Right Customers for Strategic Advantage (Paperback)
By Peter Fader
$17.99
Available to Order from Supplier: Arrives at Store in a Week(ish)
The Customer-Base Audit: The First Step on the Journey to Customer Centricity By Peter Fader, Bruce G. S. Hardie, Michael Ross Cover Image
The Customer-Base Audit: The First Step on the Journey to Customer Centricity (Paperback)
By Peter Fader, Bruce G. S. Hardie, Michael Ross
$24.99
Available to Order from Supplier: Arrives at Store in a Week(ish)
Everything I Know About Business I Learned from the Grateful Dead: The Ten Most Innovative Lessons from a Long, Strange Trip By Barry Barnes, PhD, John Perry Barlow (Foreword by) Cover Image
Everything I Know About Business I Learned from the Grateful Dead: The Ten Most Innovative Lessons from a Long, Strange Trip (Paperback)
By Barry Barnes, PhD, John Perry Barlow (Foreword by)
$18.99
Available to Order from Supplier: Arrives at Store in a Week(ish)
Painted Baby: Connect with Clients through Brave and Vulnerable Storytelling By Matt Shoup Cover Image
Painted Baby: Connect with Clients through Brave and Vulnerable Storytelling (Hardcover)
By Matt Shoup
$24.99
Available to Order from Supplier: Arrives at Store in a Week(ish)
Because of how it is sold to us we cannot accept a return of this title.
Delivering Happiness: A Path to Profits, Passion, and Purpose By Tony Hsieh Cover Image
Delivering Happiness: A Path to Profits, Passion, and Purpose (Paperback)
By Tony Hsieh
$17.99
Available to Order from Supplier: Arrives at Store in a Week(ish)
Customer Experience Management: How to Design, Integrate, Measure and Lead By Nihat Tavsan, Can Erdem Cover Image
Customer Experience Management: How to Design, Integrate, Measure and Lead (Paperback)
By Nihat Tavsan, Can Erdem
$29.50
Available to Order from Supplier: Arrives at Store in a Week(ish)
The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company By Wayne McCulloch Cover Image
The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company (Hardcover)
By Wayne McCulloch
$28.99
Available to Order from Supplier: Arrives at Store in a Week(ish)
Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare By Craig Clapper, James Merlino, Carole Stockmeier Cover Image
Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare (Hardcover)
By Craig Clapper, James Merlino, Carole Stockmeier
$32.00
Available to Order from Supplier: Arrives at Store in a Week(ish)

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