Browse Books: Business & Economics / Customer Relations

Maximizing Customer Loyalty: The Ultimate Guide to Delivering Incredible Frontline Customer Service By C. William Crutcher Cover Image
Maximizing Customer Loyalty: The Ultimate Guide to Delivering Incredible Frontline Customer Service (Paperback)
By C. William Crutcher
$24.95
Available to Order from Supplier: Arrives at Store in a Week(ish)
Because of how it is sold to us we cannot accept a return of this title.
Fish -Edicion Revisada By Stephen Lundin Cover Image
Fish -Edicion Revisada (Paperback)
By Stephen Lundin
$13.95
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What Your Customer Wants and Can't Tell You: Unlocking Consumer Decisions with the Science of Behavioral Economics (Marketing Research) By Melina Palmer Cover Image
What Your Customer Wants and Can't Tell You: Unlocking Consumer Decisions with the Science of Behavioral Economics (Marketing Research) (Paperback)
By Melina Palmer
$18.95
Available to Order from Supplier: Arrives at Store in a Week(ish)
Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet By Ron Kaufman Cover Image
Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet (Hardcover)
By Ron Kaufman
$24.95
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DIY Public Relations: Telling Your Story on a Zero-Dollar Budget By Dan Shortridge Cover Image
DIY Public Relations: Telling Your Story on a Zero-Dollar Budget (Paperback)
By Dan Shortridge
$18.95
Available to Order from Supplier: Arrives at Store in a Week(ish)
Hug Your Haters: How to Embrace Complaints and Keep Your Customers By Jay Baer Cover Image
Hug Your Haters: How to Embrace Complaints and Keep Your Customers (Hardcover)
By Jay Baer
$28.00
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The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists By Shep Hyken Cover Image
The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists (Paperback)
By Shep Hyken
$19.95
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The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share By Dan Gingiss Cover Image
The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share (Paperback)
By Dan Gingiss
$17.95
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Converted: The Data-Driven Way to Win Customers' Hearts By Neil Hoyne Cover Image
Converted: The Data-Driven Way to Win Customers' Hearts (Hardcover)
By Neil Hoyne
$27.00
Available to Order from Supplier: Arrives at Store in a Week(ish)
The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results By Brent Adamson, Matthew Dixon, Pat Spenner, Nick Toman Cover Image
The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results (Hardcover)
By Brent Adamson, Matthew Dixon, Pat Spenner, Nick Toman
$28.95
Available to Order from Supplier: Arrives at Store in a Week(ish)
Customer Service Training 101: Quick and Easy Techniques That Get Great Results By Renee Evenson Cover Image
Customer Service Training 101: Quick and Easy Techniques That Get Great Results (Paperback)
By Renee Evenson
$24.95
Available to Order from Supplier: Arrives at Store in a Week(ish)
A Piece of the Pie: The Story of Customer Service at Publix By Joseph W. Carvin, Charles Jenkins (Foreword by) Cover Image
A Piece of the Pie: The Story of Customer Service at Publix (Paperback)
By Joseph W. Carvin, Charles Jenkins (Foreword by)
$11.95
Available to Order from Supplier: Arrives at Store in a Week(ish)

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