Making Civility Great Again directly addresses the problems and issues that are the sources of divisiveness and chaos in America today. Equally important, it describes numerous ways to communicate with greater civility with others, especially those whose views are much different from yours.
In doing so, Making Civility Great Again shows you how to be more diplomatic, assertive, and empathetic with people you know well and people with whom you interact casually. This book gives you numerous examples and suggestions for dealing successfully with challenging communication situations whether you and your communication partners are exchanging views on personal matters, workplace issues, or political views. It also provides valuable tips for becoming a better listener; avoiding communication roadblocks; and managing your anger appropriately for more civil and productive discussions with people you encounter on a daily basis.
Making Civility Great Again will improve your civility as you communicate with others and, in the process, your example will inspire people to become more civil in their everyday activities. And, most of all, this book will ensure you contribute to making civility great again in the United States!
Kim Kerrigan has spent most of his adult life as an educator and corporate trainer throughout the United States and Mexico. He is also the editor of a personal memoir, Mom in Her Own Words, and is a popular workshop presenter and guest speaker. Mr. Kerrigan cofounded Corporate Classrooms and resides in the Boston area.
Steven Wells has had a diversified career: engineering executive, information technology entrepreneur, and marketing professional. He currently serves as marketing and content development director for Corporate Classrooms of which he is a cofounder. Mr. Wells lives in the Boston area.